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Triage Decision-Making: Balancing Speed and Accuracy

Male and female medical call center employees wearing headset looking at computer screen. Man is pointing at computer screen talking to female coworker.

In the fast-paced realm of healthcare, where every second counts, the art of triage decision-making plays a crucial role in steering patients toward the appropriate level of care. In this blog post, we explore the intricate dance of decision-making within our triage protocols, emphasizing how 1st Call Triage excels in maintaining equilibrium to deliver optimal […]