Medical Call Centers in Natural Disaster Recovery

Two female adults and one male adult sitting at long desk with laptops in front of them, all wearing headsets.

Natural disasters can disrupt healthcare systems and access to medical services, underscoring the critical role of medical call centers in disaster recovery efforts. At 1st Call Triage, a leading medical call center and staffing solution, we recognize the importance of preparedness and responsiveness during challenging times. In this blog, we explore the invaluable contributions of […]

HIPAA Compliance in Medical Call Centers

Woman typing on computer while talking on headset. She is wearing a white lab coat and stethoscope around her neck. Coworker can be seen sitting next to her.

Maintaining strict adherence to HIPAA (Health Insurance Portability and Accountability Act) guidelines is paramount in the dynamic landscape of healthcare communication. At 1st Call Triage, a leading medical call center and staffing solution, we recognize the critical importance of HIPAA compliance in safeguarding patient privacy and data security. In this blog, we delve into the […]

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