Unlock the potential of your practice with 1st Call Practice Solutions. Put your trust in us while our remote medical team provides safe and reliable care over the phone.
The setup process is quick and easy. After we meet with you and your team, determine a plan that works for you, and have the signed service agreements in place, a go-live date can be set right away.
We recruit staff specific to your practice needs. In addition, our team uses a language service line with 300 different languages, including Spanish. We also have access to Sign Language services.
Yes, our team can schedule appointments directly in your system following any specific instructions or preferences you have.
We do not offer any after-hours services. We hire and train teams to work remotely during office hours to help practices eliminate staffing shortages and costly turnover.
No, we have teams with as little as 1 staff member. Staffing is solely based on your needs and preferences.
No, we bill an hourly rate for staffing. You are not charged for call minutes.
All staff members are employees of 1st Call Triage and reside within the United States. You are not responsible for payroll or other HR costs for these staff members, including benefits and paid time off.
We can remotely access any EHR safely and securely, allowing our team to communicate directly with your providers as well as document every patient interaction and assist with portal messages.
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No, we will recruit a team dedicated to your practice, who will answer your patient calls daily. You’ll get to know your own remote team that we specifically hire, train and manage for your practice.
